Terms & Conditions

Welcome to Olivia Retail Group LLC. By accessing or making a purchase on our website, you agree to the following terms and conditions. Please read them carefully.

1. General

These Terms & Conditions apply to all transactions made through our website. By placing an order, you confirm that you are at least 18 years old and authorized to use the payment method provided.

2. Product Information

We strive to provide accurate product descriptions, pricing, and availability. However, we reserve the right to correct any errors and update information without prior notice. Products offered are subject to availability, and prices may change without notice.

3. Orders and Payment

All orders are subject to acceptance and availability. Once an order is placed, you will receive an order confirmation via email. We accept various payment methods and use secure payment processing to protect your information. Orders will only be processed upon successful payment.

4. Shipping and Delivery

We ship orders from our warehouses in Florida and New York. Delivery options include palletized shipments or UPS, with additional prep-center services available upon request. Estimated delivery times are provided at checkout but may vary depending on location and shipping method.

5. Returns and Refunds

If you are not satisfied with your purchase, please contact us within 14 days of receiving your order. Items must be returned in their original condition. Refunds or exchanges will be processed according to our Return Policy. Shipping fees for returns may apply unless otherwise agreed.

6. Limitation of Liability

Olivia Retail Group LLC is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. Our liability is limited to the purchase price of the product(s) in question.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Intellectual Property

All content on our website, including text, images, and logos, is the property of Olivia Retail Group LLC and protected by copyright laws. Unauthorized use or reproduction of our content is prohibited.

9. Governing Law

These Terms & Conditions are governed by the laws of the United States. By using our website, you agree that any legal action related to these terms will be handled in accordance with applicable U.S. laws.

10. Changes to Terms

Olivia Retail Group LLC reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on our website, and continued use of the site constitutes acceptance of these changes.

If you have questions regarding these Terms & Conditions, please contact us. Thank you for choosing Olivia Retail Group LLC for your health and wellness needs.